Shipping policy
To provide you with clarity and transparency regarding our shipping policies, we have outlined the key details below:
1. Processing Time:
- Once you place an order, our team immediately checks the stock availability.
- If your order is available and was placed before 6PM, we will ship your order in the afternoon. Otherwise, we will ship it the next day, first thing in the morning.
2. Shipping Time:
- We offer shipping services through LALAMOVE and LBC (Luzon, Visayas, and Mindanao).
- For Metro Manila customers, we offer next day delivery only.
- Customers in Central Luzon can expect their orders to arrive within 1 to 3 days via LBC.
- For our valued customers in Visayas and Mindanao, delivery typically takes 3 to 7 days via LBC.
4. Order Tracking:
- Once your order is shipped, we will email you a tracking number. You can use this number to monitor the status and location of your shipment at https://mariquenoph.com/apps/trackingmore
5. Delivery Address:
- Please ensure that you provide accurate and complete delivery information during checkout to avoid any delays or delivery issues.
- If you need to change your delivery address after placing an order, please contact our customer support team as soon as possible.
6. NEED HELP?
If you have questions or need assistance, contact us:
- 📞 Customer Service Line: +63-954-302-9506 (Wednesday to Monday, 9AM–6PM)
- 📧 Email: help@mariquenoph.com
- 💬 Chat Support: Available on our Facebook Page.